Small enough to care, experienced enough to deliver. We've been solving IT problems for home users and businesses since 2018 — and we're just getting started.
One Technician was founded in November 2018 with a simple mission: make IT genuinely easy and accessible for everyone. What started as local on-site support in Derby quickly evolved into a comprehensive IT service provider supporting clients across the UK and internationally.
We believe everyone deserves reliable, professional IT support — not just large companies with big budgets. Whether you're a home user frustrated by a slow laptop or a business owner looking to modernise your IT infrastructure, we treat every client with the same dedication and care.
Trading since November 2018 with a strong track record.
Supporting clients across the UK and internationally.
Based on 42+ verified Google reviews from real clients.
Specialists in Microsoft 365 deployment & management.
These core principles guide everything we do — from how we answer the phone to how we approach the most complex IT challenges.
We tell you exactly what's wrong and what it will take to fix it — no hidden fees, no upselling, no jargon. If we can't fix it, you don't pay.
We know downtime costs you time and money. We respond quickly, work efficiently, and keep you informed throughout the entire process.
You're not a ticket number to us. Every client gets a personalised experience with consistent communication and real accountability.
The tech world never stops evolving and neither do we. We stay current with the latest technologies so you always get the best solutions.
We take data protection and cybersecurity seriously. Your data is treated with the utmost care and all work is completed in accordance with GDPR.
Proud to be a Derby-based business supporting the local community, while also helping clients around the globe with remote services.
We provide remote IT support to clients anywhere in the world. For on-site visits, we primarily cover the East and West Midlands regions.
Our remote support capabilities mean geography is never a barrier. We've helped clients in Europe, North America, Australia and beyond.